Success story
On-Demand Healthcare for Chesterfield County
Leading the Way
Chesterfield County’s Bold Move Toward Health Equity
Across the United States, communities are grappling with rising healthcare costs, limited provider access, and gaps in coverage — especially in rural and underserved areas. Chesterfield County is no exception — but instead of waiting for change, this community took action.
Through a groundbreaking partnership with MD Health Pathways, Chesterfield County launched Tap Telehealth: an innovative, affordable, and accessible healthcare platform designed to meet residents where they are — literally.
A Universal Challenge
A Local Solution
Like many rural counties nationwide, Chesterfield has faced challenges that reflect national trends.
Yet, what makes Chesterfield stand out is not the presence of these barriers — it’s the community’s determination to overcome them.
Limited access to primary and mental health providers
High reliance on Medicaid and elevated uninsured rates
Transportation barriers and affordability concerns
Gaps in coverage, particularly in private insurance
MD Health Pathways
Quality Healthcare Without Leaving Home
Access care from home via text, audio, or video
Receive prescriptions and referrals
Minimal wait times (~2 minutes)
Connect with local pharmacies for pickups
Receive easy follow-ups
Impacts Achieved
Usage Growth
Launched in September 2024, MD Health Pathways offers unlimited text-based medical consultations for $9/month per family.
Impacts Achieved
Reduced 911 Calls and ER Visits
By making healthcare more accessible and affordable, MD Health Pathways is helping residents get care early — before issues escalate.
This approach eases the burden on 911 and emergency rooms while ensuring more people receive the help they need, when they need it.
Impacts Achieved
Resident Satisfaction Ratings
4.9/5
Clinician Experience Rating
4.9/5
Recommendation Likelihood
Reductions and Savings
Estimated Cost Savings for Chesterfield County
Projected $10+ Million in Annual Savings.
Are you ready for a success in your community?
Let’s Bring This Success to Your Community
Let us show you how MD Health Pathways can reduce costs, expand access, and strengthen care delivery for your residents.
Reach out to learn how we can tailor this proven model to your local needs.
Call us at 972-688-6330
Email us at info@mdhealthpathways.com